Shipping and Return

Shipping

Australia:

Standard 5-7 business days

Express 2-4 business days  

International:

Approximately 15-20 business days 

Returns and Exchange Policy

At Mini Muslimah, we strive to ensure your complete satisfaction with your purchase. If, for any reason, your order is faulty or damaged, we offer hassle-free exchanges subject to the following conditions:

1. Eligibility for Exchanges:

• Items purchased are not eligible for exchange unless they are defective or damaged.
• if items are damaged or defective they must be unworn, unwashed, and in their original condition with all tags attached.
• we do not offer returns or exchanges for change or mind or innaccurate sizing. Please refer to size guide when purchasing your items.

2. How to Initiate an Exchange:

• To initiate an exchange, please contact our customer service team at mini.muslimah@outlook.com with your order number and reason for return or exchange.
• Our customer service team will provide you with the following steps in regards to your exchange.

4. Refunds and Exchanges:

• Refunds will be issued to the original form of payment used for the purchase within 5-8 business days of receiving the returned item.
• Exchanges will be processed upon receipt of the returned item, subject to availability. If the requested exchange item is unavailable, a refund will be issued instead.

7. International Returns:

• International customers are responsible for any applicable duties, taxes, or customs fees associated with returning items.

8. Policy Changes:

• We reserve the right to modify or update our returns and exchange policy at any time. Any changes will be effective immediately upon posting on our website.

By placing an order with Mini Muslimah, you agree to abide by the terms and conditions of our returns and exchange policy outlined above.

For any further questions or assistance regarding returns or exchanges, please don't hesitate to contact our customer service team at mini.muslimah@outlook.com